Privacy Policy
Introduction
Aclarian LLC (“Aclarian”) is a provider of cloud-based enterprise resource planning (ERP) solutions designed to support the financial and operational needs of local governments and public sector organizations. Our CORE Financial Suite delivers secure, efficient, and compliant financial management tools, enabling streamlined workflows, data-driven decision-making, and seamless integration with third-party systems. Aclarian is committed to data security, transparency, and compliance, ensuring that all customer information is managed with the highest standards of privacy and protection. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Aclarian LLC’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Scope
This Privacy Policy applies to the Information we obtain through your use of Aclarian’s products and services or visitation to Aclarian websites where this Privacy Policy is posted. It does not apply to any other Information collected by Aclarian through other means. This Privacy Notice does not apply to data submitted or uploaded to Aclarian by our clients (“Client Data”). Our processing of Client Data, including collection, use, and disclosure, is governed by our agreements with our clients. Further, this Privacy Policy does not cover the activities of third parties except as specifically stated.
How we collect and use (process) your personal information
Aclarian collects Personal Information from you at several different points, including but not limited to the following: when we correspond with you as a customer or prospective customer; when you use our products or services; when you visit, register, or otherwise provide us your Personal Information on our website; when you contact us for help; when you interact with our advertising and marketing content; and when you participate at our conferences, attend our webinars, or visit our tradeshow booths. With a few exceptions, this information is generally limited to:
● Name
● Job title
● Employer name
● Work address
● Work email
● Work phone number
We use this information to provide prospects and customers with services, manage our customer relationships, perform research and analysis about our customers’ use of, or interest in, our products, services, or content, and understand your preferences to enhance your experience. . We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Aclarian receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn).
Use of the Aclarian Website
As is true of most other websites, Aclarian’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Aclarian’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. Aclarian has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Aclarian with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
Cookies and tracking technologies
A "cookie" is a data element that a website can send to your browser, which may then be stored on your system. Our websites use different kinds of cookies and/or use services that use “cookies”. The cookies used by our website do not capture any Personal Information, but they may identify your specific computer or mobile device. We use the information gathered by these cookies for various purposes, including evaluating website usage, improving our products and services, and compiling reports on user site activity. We may also use cookies to track activity and click-through behavior to understand your preferences and browsing habits better and provide a more personalized experience while you visit our website. Most browsers can be configured not to accept cookies or to notify you when a cookie is being sent to your browser.
Sharing information with third parties
There are certain circumstances in which we may disclose, transfer, or share your Business Contact Information with certain third parties. We limit who we share your Personal Information with and how much information we share. We may share your Personal Information for the following purposes:
● Where a service provider provides functions on our behalf;
● To assist in developing our services;
● To compile historical purchase information, analytics, and insights;
● To process your payments and fulfil purchases;
● To assist with marketing services;
● With subsidiaries or affiliated companies, or in the event of a merger or acquisition, or a due diligence process as part of a transaction;
● Detect, prevent, or otherwise address fraud, security, or technical issues; and/or
● If required to comply with relevant laws or respond to subpoenas or warrants served on us or protect/defend the rights of our company, customers, or users of services.
The Aclarian website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Aclarian website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Transferring personal data to the U.S.
Aclarian has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Aclarian’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Aclarian is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved. Depending on the circumstance, Aclarian also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Aclarian in a manner that does not outweigh your rights and freedoms. Aclarian endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Aclarian and the practices described in this Privacy Statement. Aclarian also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Aclarian has received zero government requests for information. For more information or if you have any questions, please contact us at info@aclarian.com.
Data subject rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
● Right to be informed
● Right of access
● Right to rectification
● Right to erasure
● Right to restrict processing
● Right of data portability
● Right to object
● Rights related to automated decision making including profiling
This Privacy Notice is intended to provide you with information about what personal data Aclarian collects about you and how it is used. If you wish to confirm that Aclarian is processing your personal data, or to have access to the personal data Aclarian may have about you, please contact us. You may also request information about the purpose of the processing; the categories of personal data concerned; who else outside Aclarian might have received the data from Aclarian; what the source of the information was (if you didn’t provide it directly to Aclarian); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Aclarian if it is inaccurate. You may request that Aclarian erase that data or cease processing it, subject to certain exceptions. You may also request that Aclarian cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Aclarian processes your personal data. When technically feasible, Aclarian will, at your request, provide your personal data to you. Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Aclarian will provide you with a date when the information will be provided. If for some reason access is denied, Aclarian will provide an explanation as to why access has been denied. For questions or complaints concerning the processing of your personal data, you can email us at info@aclarian.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Data storage and retention
We may store and process your Personal Information in any country where we or our authorized third parties operate. These countries may not necessarily have data protection laws as comprehensive or protective as those in your country or province of residence; however, when we transfer your Personal Information in this manner across country or provincial borders, we implement adequate measures for its protection and compliance with applicable laws. We use the adequacy determinations made by the European Commission to transfer Personal Information to countries with data protection that is adequate to the EU. We also utilize Standard Contractual Clauses and other methods as required by law to share Personal Information from the EU to other countries, where needed. Our primary hosting location is in the United States.
Children’s data
Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us immediately.
Questions, concerns or complaints
Aclarian welcomes your comments regarding this Statement of Privacy. If you believe that Aclarian has not adhered to this Statement, please contact Aclarian at info@aclarian.com.
